Terms of Service | PickUp AI Solutions
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Terms of Service

Last updated: May 1, 2026 · Effective: May 1, 2026

Please read these Terms of Service ("Terms") carefully before using the website at pickupaisolutions.com or engaging PickUp AI Solutions ("PickUp AI," "we," "us," or "our") for any services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

01 Services Offered

PickUp AI Solutions provides AI-powered digital marketing and automation services to local businesses, including but not limited to:

  • Custom website design and development
  • Google review generation and reputation management
  • AI call and text-back automation
  • AI voice receptionist services
  • Marketing automation and lead generation
  • SMS and email communication campaigns

The specific scope, deliverables, timelines, and pricing for services are outlined in individual service agreements between PickUp AI Solutions and each client. These Terms govern your general use of our website and services and are supplemented by any applicable service agreement.

02 Eligibility

By using our website or services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal authority to enter into a binding agreement on behalf of yourself or the business you represent
  • Your use of our services will comply with all applicable laws and regulations

Our services are intended for business owners, operators, and authorized representatives. We do not knowingly provide services to individuals under 18.

03 Use of Our Website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable local, state, federal, or international law
  • Transmit unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our website or services
  • Scrape, crawl, or harvest data from our website without our express written permission
  • Impersonate PickUp AI Solutions, our employees, or any other person or entity

We reserve the right to terminate or restrict access to our website for any user who violates these Terms or engages in harmful conduct.

04 SMS Communications

Consent is required. By submitting your phone number and opting in via our SMS opt-in form, you consent to receive automated and non-automated text messages from PickUp AI Solutions. Consent is not a condition of any purchase.

By opting in to SMS communications from PickUp AI Solutions, you agree to the following:

  • You are the account holder or have authorization to opt in using the provided phone number
  • You consent to receive recurring SMS messages related to our services, appointment reminders, updates, and promotional offers
  • Message frequency varies. Standard message and data rates from your carrier may apply
  • You may opt out at any time by replying STOP to any message
  • For assistance, reply HELP or contact us at [email protected]

We do not sell or share your mobile number with third parties for their own marketing purposes. For full SMS program details, see our Privacy Policy and SMS Opt-In page.

05 Service Agreements and Payment

Specific services are governed by individual service agreements. General payment terms include:

  • Fees are due as specified in your service agreement. Failure to pay on time may result in suspension or termination of services.
  • All fees are non-refundable unless otherwise stated in writing in your service agreement.
  • We reserve the right to adjust pricing with reasonable notice. Existing agreements will be honored for their stated term.
  • You are responsible for all applicable taxes on services rendered.

PickUp AI Solutions does not guarantee specific outcomes such as a defined number of leads, calls, reviews, or revenue generated. Results vary based on many factors including market conditions, client engagement, and business type.

06 Intellectual Property

All content on our website — including text, graphics, logos, images, and software — is the property of PickUp AI Solutions and is protected by applicable copyright, trademark, and intellectual property laws.

Work product created by PickUp AI Solutions for clients (such as website designs, copy, and automation workflows) is subject to the ownership terms in the applicable service agreement. Unless expressly stated otherwise, upon full payment, clients receive a license to use deliverables for their own business purposes.

You may not reproduce, distribute, or create derivative works from our website content without our express written permission.

07 Client Responsibilities

To enable us to deliver services effectively, you agree to:

  • Provide accurate, complete, and current information about your business
  • Respond to communications and requests in a timely manner
  • Ensure that any materials you provide to us (logos, photos, content) do not infringe third-party rights
  • Comply with all applicable laws in connection with your use of our services, including laws governing marketing, advertising, and communications
  • Obtain any necessary consents from your own customers before using our SMS or marketing automation tools on their behalf

08 Disclaimer of Warranties

Important: Our website and services are provided on an "as is" and "as available" basis without warranties of any kind.

To the fullest extent permitted by law, PickUp AI Solutions disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the results obtained from using our services will meet your expectations.

09 Limitation of Liability

To the fullest extent permitted by applicable law, PickUp AI Solutions, its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services — even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees you paid to PickUp AI Solutions in the three months preceding the claim.

10 Indemnification

You agree to indemnify, defend, and hold harmless PickUp AI Solutions and its affiliates, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your violation of these Terms
  • Your use of our website or services
  • Your violation of any applicable law or third-party rights
  • Any materials or information you provide to us

11 Termination

We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct harmful to PickUp AI Solutions, other clients, or third parties.

Upon termination of a service agreement, your right to use the associated deliverables and services will cease as specified in that agreement. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimer of warranties, limitation of liability, and indemnification) will survive.

12 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida.

You agree to resolve any disputes through good-faith negotiation before initiating formal legal proceedings.

13 Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically. If you do not agree with the updated Terms, please discontinue use of our website and services.

14 Contact Us

If you have questions about these Terms of Service, please contact us:

Questions about these terms?

We're happy to clarify anything. Reach out and we'll respond within one business day.